Hindsight and Insight: Key Takeaways From The Oil & Gas Industry

Key Takeaways From The Oil & Gas Industry

After a short stint in the U.S. Army and a long career in the oil & gas industry, about two thirds of which was in a Safety, Health, and Environment role, I have come to learn about something that would have been so helpful in our quest to save lives and prevent injuries among our workers.  It’s something called Visual Literacy.

I didn’t realize that we don’t ‘see’ as well as we think we do.  I didn’t know that we really ‘see’ with our brains, not with our eyes.  That our brains really do the job of determining what we see and how we interpret what we see so that we can make meaning of our environment.

I didn’t know that we are only ‘seeing’ as little as 10 percent of what we think we are seeing, and that our brains are filling in the rest – based on our experiences, our expectations, and our biases.  And, since each of our experiences, expectations, and biases are different, that we are not all necessarily seeing the same thing!

I didn’t know that seeing is actually a learned behavior and that there are tools and techniques that we can learn and practice to be able to see better!  To perhaps raise that 10% to something much higher.  Why didn’t we know that?  After all, if we are able sighted, we begin to see as soon as we open our eyes as an infant . . . But we now know that is not altogether true.  The good news is that we can train ourselves to become more effective at seeing.

In the oil & gas industry, like in many other ‘higher-risk’ industries, we ask our workers to perform many tasks that potentially expose them to hazards that pose a higher level of risk than in many other industrial sectors. 

Those include:

  • Working at heights
  • Lockout-tagout (energy isolation) procedures
  • Working with and near hazardous (often combustible and/or toxic) materials
  • Inert entry procedures
  • And many others

Often, oil & gas workers are operating in working environments and conditions that pose higher risks, such as operating offshore, in tropical or subtropical locations, in extreme weather conditions – even in environments that include potentially dangerous animals, insects, and other pests.  And nearly all of the industry employ routine safety observations, safety walk-abouts, or other similar hazard identification tools as a critical component of their risk management processes.

Take a moment to ponder how important ‘seeing’ is to every one of these scenarios. How much more effective might they be if our workers were trained to ‘see’ more effectively?  

Imagine, for a moment, that you’re a worker on an offshore oil platform, tasked with inspecting and maintaining equipment that is located at a significant height. The platform is situated in the middle of the ocean, and you’re dealing with the constant movement of the sea, strong winds, and potential rain. Your work area is surrounded by high scaffolding, rigging, and other equipment, creating a complex and potentially hazardous environment.

In this scenario, Visual Literacy becomes critical. You’re required to see and identify hazards such as unsecured equipment, loose scaffolding, or deteriorated rigging. The challenge is compounded by a constantly shifting environment and the visual distractions caused by sea spray and other weather conditions. The ability to clearly see and interpret these hazards is essential to help ensure your safety and the safety of your team.

Here’s how Visual Literacy plays a key role:

1

Identifying Hazards: Your visual acuity allows you to spot subtle signs of potential problems—like rust on metal supports or frayed cables—before they become potentially critical issues. Without keen observation skills, these hazards might go unnoticed until they result in an incident.

2

Interpreting Context: Understanding the broader context, such as the impact of weather conditions on equipment stability, helps you gauge the level of risk more accurately. For instance, rain might exacerbate the risk of slipping, so you need to adjust your safety measures accordingly.

3

Making More Accurate Decisions: The ability to accurately assess the visual information around you and to make informed decisions—like whether to delay work due to worsening weather—can be the difference between a safe operation and a potentially hazardous situation.

4

Communicating Hazards: Clear visual observations enable you to more effectively communicate hazards to your team and superiors. For instance, noticing a small crack in a critical component might prompt you to report it immediately, ensuring timely repairs and preventing potential incidents.

In higher-risk industries like oil & gas, where workers are exposed to numerous and varied hazards, enhancing visual literacy can significantly improve safety outcomes. By training workers to better see, interpret, and act on the visual information in their environment, companies can reduce the likelihood of incidents and ensure a safer working environment.

At COVE – Center of Visual Expertise, we believe that Visual Literacy is a critically important individual competence – one that can help us to ‘see’ more effectively.  Visual Literacy is all about addressing the questions: ‘What do you see?’  ‘What does it mean?’ and ‘What will you do about it?’  In the context of safety and risk management, that translates to ‘Do you see the hazard?’ ‘What is the risk associated with that hazard?’ and ‘What will you do to address the hazard?’

Now, we do know that we see with our brains, not our eyes.  And that every one of us sees things a little differently, based on our experiences, expectations, and biases.  And most importantly, we do know that Visual Literacy offers us the tools and techniques that we can learn and practice in order to see more effectively.  We can be far more effective at seeing the hazards in our workplaces, so that we are in a better position to interpret the associated risk, and ultimately to more effectively mitigate the risk. 

By integrating Visual Literacy concepts, tools, and techniques into the risk management toolkits being used across the oil & gas industry, we are confident they can enhance the effectiveness of those processes that are so important in saving lives and preventing injuries among their workers.

Glenn Murray

Glenn Murray serves as COVE’s Managing Director, contributing subject matter expertise to product development in addition to facilitating Visual Literacy workshops and engaging COVE partners and customers. Glenn also provided volunteer support services to the Campbell Institute at the National Safety Council, is a Campbell Institute Fellow, and a 2018 recipient of NSC’s Distinguished Service to Safety Award.
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Resources

Hindsight and Insight: Key Takeaways From The Oil & Gas Industry

Seeing Safety: A Conversation with Pete Batrowny and Damien Palazzi on Enhancing Safety With Visual Literacy

Complementary Life-Saving Tools: Personal Competencies And Artificial Intelligence